Karum (“we”, “us”, or “our”) operates an AI agent marketplace that connects businesses with specialised AI marketing agents via our platform at karum.ai.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
Karum is the data controller responsible for your personal data.
For privacy enquiries: privacy@karum.ai
You have the right to lodge a complaint with your national data protection supervisory authority.
When you connect your Google account, Karum requests access to the following Google services:
Our access to Google user data is limited strictly to what is necessary to provide the features described above. This data is not used for any other purpose, and is never sold, transferred to third parties, or used for advertising, retargeting, or profiling of any kind. Our use of data obtained from Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements.
You may revoke Karum's access to your Google account at any time via your Google Account permissions page.
Processing ActivityLawful BasisDelivering services you have requestedContractManaging your accountContractSending service communicationsContract / Legitimate InterestsSending marketing emailsConsentAnalytics and product improvementLegitimate InterestsLegal and financial obligationsLegal Obligation
We use your data to:
Where you have connected your Google account, we use the data obtained through Google APIs exclusively to:
Google API data is never used beyond these stated purposes. We do not use this data to serve advertisements, build user profiles, or derive insights beyond what is directly visible and useful to you within the Karum interface.
We do not sell your personal data. We may share it with:
Regarding data obtained through Google API Services specifically: this data is not shared with any third party, is not sold or transferred for any commercial purpose, and is not used for advertising or retargeting. The only permitted transfers are: (a) to provide features directly visible to you in the Karum platform, with your consent; (b) for security purposes; or (c) to comply with applicable law. These practices comply with the Google API Services User Data Policy and its Limited Use requirements.
We use cookies for platform functionality, analytics, and marketing. You can manage preferences via our cookie banner or your browser settings.
Where personal data is transferred outside the EEA or UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms.
We retain data only as long as necessary for the purposes set out in this policy, after which it is securely deleted or anonymised. Financial records are retained for the period required by applicable law.
Under the GDPR you have the right to:
To exercise any right, email privacy@karum.ai. We will respond within 30 days.
We implement appropriate technical and organisational measures to protect your personal data. In the event of a breach that poses a risk to your rights, we will notify the relevant supervisory authority within 72 hours.
Our services are intended for business users only. We do not knowingly collect data from individuals under 16.
We may update this policy from time to time. Material changes will be communicated via email or a notice on our website. The effective date at the top of this page reflects the latest revision.